Electronic Journal of Applied Statistical Analysis: Decision Support Systems and Services Evaluation
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Keywords
Accident risk
Concurrent calibration
Customer Satisfaction
ESAW (European Statistics on Accidents at Work)
Heterogeneity and Dissimilarity Index
Latent trait
Nonlinear Principal Component Analysis
Patient Satisfaction
Rasch model
Rasch models
Standardized Attendance Rates
Trasport public service, Cumulative Correspondance Analysis, Taguchy’s statistic, A-priori customer satisfaction
Underground Economy
University drop-out
domiciliary assistance satisfaction
fear of crime measures
hierarchical regression models
multiple-decrement life tables
ordinal data
partial credit model
perceived quality
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G
Giraldo, Anna
Golia, Silvia
, University of Brescia
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e-ISSN: 2037-3627